Can you share logs from the user server? It will hopefully have logged a more informative error about exactly why it’s refusing to serve the file.
JupyterHub is not officially supported on Windows, but this seems like a Jupyter Server issue. Unless it’s in how the server process is started, in which case it’s a JupyterHub Spawner issue.
Sorry, I misunderstood what was happening, thanks for clarifying. There won’t be logs for individual shell commands. What does ls -l show in the parent directory of the mount, and what is the error output for trying to list the directory? What Spawner are you using and version of JupyterHub and spawner package?
sorry for the delay. I was under fire for a while …
Reading your comment, I realized, that the whole problem was caused by the symlink not having the right group. It had “root” and should have been “user”.
Once the symlink having the right group, everything worked like a charm.