Hi, I’m periodically getting a 500 server error when attempting to access https://mybinder.org/ .
Is there a secondary site we can go to monitor for outages?
By secondary, do you mean besides the status page?
It is usually transient when you get that error. For example, I saw it earlier this morning and then it worked.
Oh wait, the 500 error is back and I see ’ Binder launch success’ showing nothing. Maybe this is how that that state is reflected there?
@fomightez , I appreciate the reply and pointing me to that status page. That was exactly what I was looking for, but I was also wonder if there is any scheduled maintenance that might be attributed to this error.
Is there a mailing list I can subscribe to for any scheduled maintenance or server upgrade outages?
It appears the error is gone now for me.
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Yes, it seems an intermittent issue.
There’s a gitter channel there and somebody posted earlier today saying they were having trouble launching and that ’ Binder launch success’ graph was not showing anything; however, no one replied yet.
I have seen no mention of scheduled maintenance in the other gitter channels concerning it either; however, I’m not 100% sure these are the only channels used these days for the main communication between those responsible.
Dear @moronidav,
Thanks for the message.
First, mybinder.org operates as a federation. You can read more about it at The BinderHub Federation — Binder 0.1b documentation.
Is there a secondary site we can go to monitor for outages?
mybinder.org status — Binder 0.1b documentation will show you the status of all members of the federation.
https://grafana.mybinder.org will show you more details of the federation.
You can make enquires at
When enquiring, please provide a copy of the launch / build log. Without the log, we don’t know what server you were redirected and we can’t investigate.
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It was upstream of that where the issue in the last 24 hours was happening. It was the main mybinder.org page. It would intermittently just be a 500 error when you tried to open the page.
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That’s correct.
Now the https://mybinder.org page is returning a 503 “Service Temporarily Unavailable”.
@rgaiacs I appreciate the instructions. Ultimately, this does affect the loading of pre-existing binder builds, but as you can see this issue is upstream and affects everything downstream.
I’ve been using mybinder to build and load pre-built binders pretty regularly for the past 4 months, and this is the first time I’ve encountered an outage of this magnitude.
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Dear @moronidav,
This is fixed now. Thanks @manics.
@rgaiacs, Thank you for confirming the issue has been resolved. I can also confirm I am no longer getting server errors.
Do you have a changelog I can reference for server updates/fixes/patches?
There were no code/deployment changes, it was due to stale container images taking up too much disk space. Kubernetes normally automatically cleans things up, but for some reason it didn’t.
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