Hi, I’m periodically getting a 500 server error when attempting to access https://mybinder.org/ .
Is there a secondary site we can go to monitor for outages?
Hi, I’m periodically getting a 500 server error when attempting to access https://mybinder.org/ .
Is there a secondary site we can go to monitor for outages?
By secondary, do you mean besides the status page?
It is usually transient when you get that error. For example, I saw it earlier this morning and then it worked.
Oh wait, the 500 error is back and I see ’ Binder launch success’ showing nothing. Maybe this is how that that state is reflected there?
@fomightez , I appreciate the reply and pointing me to that status page. That was exactly what I was looking for, but I was also wonder if there is any scheduled maintenance that might be attributed to this error.
Is there a mailing list I can subscribe to for any scheduled maintenance or server upgrade outages?
It appears the error is gone now for me.
Yes, it seems an intermittent issue.
There’s a gitter channel there and somebody posted earlier today saying they were having trouble launching and that ’ Binder launch success’ graph was not showing anything; however, no one replied yet.
I have seen no mention of scheduled maintenance in the other gitter channels concerning it either; however, I’m not 100% sure these are the only channels used these days for the main communication between those responsible.
Dear @moronidav,
Thanks for the message.
First, mybinder.org operates as a federation. You can read more about it at The BinderHub Federation — Binder 0.1b documentation.
Is there a secondary site we can go to monitor for outages?
mybinder.org status — Binder 0.1b documentation will show you the status of all members of the federation.
https://grafana.mybinder.org will show you more details of the federation.
You can make enquires at
When enquiring, please provide a copy of the launch / build log. Without the log, we don’t know what server you were redirected and we can’t investigate.
It was upstream of that where the issue in the last 24 hours was happening. It was the main mybinder.org page. It would intermittently just be a 500 error when you tried to open the page.
That’s correct.
Now the https://mybinder.org page is returning a 503 “Service Temporarily Unavailable”.
@rgaiacs I appreciate the instructions. Ultimately, this does affect the loading of pre-existing binder builds, but as you can see this issue is upstream and affects everything downstream.
I’ve been using mybinder to build and load pre-built binders pretty regularly for the past 4 months, and this is the first time I’ve encountered an outage of this magnitude.
Dear @moronidav,
This is fixed now. Thanks @manics.
@rgaiacs, Thank you for confirming the issue has been resolved. I can also confirm I am no longer getting server errors.
Do you have a changelog I can reference for server updates/fixes/patches?
There were no code/deployment changes, it was due to stale container images taking up too much disk space. Kubernetes normally automatically cleans things up, but for some reason it didn’t.