Question about RTC

I have a JH setup that uses docker file images for the single user Jupyter notebooks. I setup the image to include the jupyter collaborate package and when I log in I can see the collaboration menu item.

I’m having trouble getting the RTC to actually work. I’m trying to follow Real-time collaboration without impersonation — JupyterHub documentation but instead of using “fake” fake users I’d like to use real users who get authenticated through our AD system. Here is my config:

c.JupyterHub.load_groups = {
‘collaborative’: {
‘users’: [‘user1’, ‘user2’, ‘user3’],
}
}

c.JupyterHub.load_roles = [
{
“name”: “collab-access”,
“scopes”: [
f"access:servers!user=user3",
f"admin:servers!user=user3",
“admin-ui”,
f"list:users!user=user3",
],
“groups”: [“collaborative”],
}
]

I can see and start the user3 server as user1 but

  1. When that server starts I don’t see the collaborator icon
  2. If I login into Jupyterhub as user1 I don’t see any other collaborators

Any guidance would be greatly appreciated

An env report and startup logs for the single-user server would help. The jupyter-collaboration extension must be installed and loaded for RTC to work.