Jupyterhub does not start server for new users

JupyterHub
1

Hi everyone

I am fairly new to JupyterHub, and I have installed it from the following link:

https://jupyterhub.readthedocs.io/en/1.2.1/installation-guide-hard.html

When I add a new user using the admin UI, the server for the newly added user does not start and this error is displayed:

500 : Internal Server Error

Unhandled error starting server user_name

When I create a user on the Linux server where JupyterHub is installed, the user’s server starts without any error. When I added a user via the UI, the new user was not added to the Linux server users list.

My authenticator is:
c.JupyterHub.authenticator_class = ‘firstuseauthenticator.FirstUseAuthenticator’

Thank you in advance for your help!

2

That guide is quite old and out of date.

If you’re new to JupyterHub it’s easier to follow one of the guides, such as https://z2jh.jupyter.org/ or https://tljh.jupyter.org/