Access user's from remote client

Hi everyone,

I have my jupyter hub running on Kubernetes (I followed the steps on the Zero to JupyterHub on Kubernetes). The setup is working fine and can connect to it through the browser. However, I am not able to connect it from remote client, like vscode/pycharm. Does anyone knows how can I access it ?
Note: I have Auth0 enabled

Thanks

Creating an API token and connecting to https://jupyter.example.org/user/name?token=TOKEN works for me in VSCode