Please help, nothing is working

Hi, I’ve been using Jupyter Notebook for over a year now and when I wanted to update all my packages, it just stopped working at all. I uninstalled and reinstalled it and nothing works. There are no error messages. The kernel is constantly busy and just never stops, and no restart or stopping kernel options work. Please help me, I need to work and I’m desperate. Formatting my laptop is not an option.

Sorry for the trouble. If your environment isn’t working, start with:

  • share the current environment (conda list and/or pip freeze)
  • share logs from the browser console and/or the terminal, which will likely show some kind of error

Without that information, there’s not much anyone can do to help.

You can also try with a fresh environment (not reinstall packages, but rather create a new virtualenv or conda environment and start installing packages as you need them).