File ID error – The file cannot be opened because its file ID could not be retrieved.

Notebook
1

Hi,

In the online JupyterLab environment I’m unable to open any .ipynb notebooks, including newly created ones.

I keep getting this error:

File ID error – The file cannot be opened because its file ID could not be retrieved.

The notebooks are not corrupted (they open in the text editor), and I don’t have permission to restart or manage JupyterLab myself (server-managed environment).

Could someone please advise what I should do next or let me know who I should contact to resolve this issue?

2

Where and how do you run jupyterlab? (OS and environment)

Maybe some kind of permission problem?

Edit: Does this also happen when you create a notebook from the launcher?

3

As @spookster alluded to, we cannot tell what you mean by that.
There are a lot of ways to run JupyterLab online:

  • JupyterLite is one of them. That one is used by the first tile at the Try Jupyter page.
  • MyBinder-served JupyterLab that you can get, for example, by pressing the ‘launch binder’ badge here.
  • Could be part of a company- or institutional- served JupyterHub
  • Could be someone set up a cloud server to offer you just JupyterLab online.
  • There’s Anaconda Cloud

And there may well be others I am not detailing.

Point is without more information, we don’t know. (Please review Getting good answers to your questions ).
And may not be able to help as only the JupyterLite and MyBinder offering does this community have any special knowledge/access concerning. Your saying, “I don’t have permission to restart or manage JupyterLab myself (server-managed environment)” may mean you are meant to contact those people managing it.

Are you able to try another browser on the same computer (or possibly incognito or private browsing moder) or computer to make sure it isn’t something just problematic in your browser and/or connection?

If you just need to be able to edit and run small computer jobs to learn things the links to the MyBinder or JupyterLite offerings I included would get you past this hurdle for now. Plus if you have bigger compute needs right now there is always Anaconda Cloud or you can install on your computer JupyterLab Desktop.