# Not able to open Jupyter on windows 7

**URL:** <https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787>\
**Category:** JupyterHub\
**Created:** [December 2, 2019, 1:52pm UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787 "2019-12-02T13:52:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rohan\_Chhabra](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/rohan_chhabra/32/1356_2.png) [@Rohan\_Chhabra](https://discourse.jupyter.org/u/Rohan_Chhabra)\
**Post date:** [December 2, 2019, 1:52pm UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787/1 "2019-12-02T13:52:41Z")

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Hi All,

I am not able to open Jupyter on my windows 7 laptop. After installing Anaconda and clicking the Jupyter launch button, it takes me to the browser (Chrome) but the page never loads up. It gets stuck on “Waiting for localhost”. I tried resetting the settings in chrome, changed the browser to Firefox, still it is not working.  
Also, I tried to install Jupyter through Anaconda Prompt as well but it was the same.

Can anybody help me in this? I am really stuck at this  
Thanks

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**Author:** ![00Kai0](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/00kai0/32/1144_2.png) [@00Kai0](https://discourse.jupyter.org/u/00Kai0)\
**Post date:** [December 3, 2019, 3:05am UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787/2 "2019-12-03T03:05:49Z")

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@Rohan_Chhabra Can you show more details?  
Did you use proxy tools like `vpn`?  
Or other programe was listening this port.

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**Author:** ![Rohan\_Chhabra](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/rohan_chhabra/32/1356_2.png) [@Rohan\_Chhabra](https://discourse.jupyter.org/u/Rohan_Chhabra)\
**Post date:** [December 3, 2019, 3:22pm UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787/3 "2019-12-03T15:22:40Z")

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Hi @00Kai0,

I am not using any VPN for connection.  
To check if the port 8888 is free, I did netstat -a on cmd and checked that 127.0.0.1:8888 was listening.  
This is the location where the app directs to, at first. file:///C:/Users/Rohan/AppData/Roaming/jupyter/runtime/nbserver-7444-open.html  
and then fails to make a connection further.  
Should I try doing it using a proxy?

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**Author:** ![00Kai0](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/00kai0/32/1144_2.png) [@00Kai0](https://discourse.jupyter.org/u/00Kai0)\
**Post date:** [December 4, 2019, 2:33am UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787/4 "2019-12-04T02:33:43Z")

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I don’t know what happend on your laptop.  
I think you can run `jupyter notebook` in cmd and it will show:

```auto
    To access the notebook, open this file in a browser:
        file:///home/kai/.local/share/jupyter/runtime/nbserver-44-open.html
    Or copy and paste one of these URLs:
        http://localhost:8888/?token=202cdc8e550a4d9c0379f16d87dfb86e297f5cf3dc82b96a
     or http://127.0.0.1:8888/?token=202cdc8e550a4d9c0379f16d87dfb86e297f5cf3dc82b96a

```

copy one of links to browser and watch logs in cmd to find out what happend.

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**Author:** ![Rohan\_Chhabra](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/rohan_chhabra/32/1356_2.png) [@Rohan\_Chhabra](https://discourse.jupyter.org/u/Rohan_Chhabra)\
**Post date:** [December 8, 2019, 9:07am UTC](https://discourse.jupyter.org/t/not-able-to-open-jupyter-on-windows-7/2787/5 "2019-12-08T09:07:55Z")

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![message](https://canada1.discourse-cdn.com/flex031/uploads/jupyter/original/2X/b/be37ed2fb6be73122a3ee450bf7e0e57a9600fb0.jpeg)

Not getting anything after this  
Don’t know whats wrong ☹