# Jupyterhub gets logged out automatically from EC instance

**URL:** <https://discourse.jupyter.org/t/jupyterhub-gets-logged-out-automatically-from-ec-instance/13312>\
**Category:** JupyterHub\
**Tags:** community, jupyterlab, jupyterhub, help-wanted, notebook\
**Created:** [March 7, 2022, 7:34pm UTC](https://discourse.jupyter.org/t/jupyterhub-gets-logged-out-automatically-from-ec-instance/13312 "2022-03-07T19:34:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jupyterhub\_user](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@jupyterhub\_user](https://discourse.jupyter.org/u/jupyterhub_user)\
**Post date:** [March 7, 2022, 7:34pm UTC](https://discourse.jupyter.org/t/jupyterhub-gets-logged-out-automatically-from-ec-instance/13312/1 "2022-03-07T19:34:45Z")

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For the past 2 days we has been facing this weird issue wherein one of the user gets logged out automatically of the active session - Python notebook. It happens only for one particular user id and its working fine perfectly for all the remaining. We have installed conda/jupyterhub in AWS EC2 instance/server. Within minutes of logging in he gets logged out. Please advice as to what could be the possible issue.

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**Author:** ![manics](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/manics/32/85_2.png) [@manics](https://discourse.jupyter.org/u/manics)\
**Post date:** [March 7, 2022, 8:00pm UTC](https://discourse.jupyter.org/t/jupyterhub-gets-logged-out-automatically-from-ec-instance/13312/2 "2022-03-07T20:00:50Z")

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Hi! Is the user being logged out of JupyterHub, JupyterLab, or Jupyter Notebook?

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**Author:** ![jupyterhub\_user](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@jupyterhub\_user](https://discourse.jupyter.org/u/jupyterhub_user)\
**Post date:** [March 8, 2022, 9:07am UTC](https://discourse.jupyter.org/t/jupyterhub-gets-logged-out-automatically-from-ec-instance/13312/3 "2022-03-08T09:07:14Z")

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Hi, the user gets logged out of his jupyterlab automatically.