# Internal server error 500 "could not start rstudio in time"

**URL:** <https://discourse.jupyter.org/t/internal-server-error-500-could-not-start-rstudio-in-time/21884>\
**Category:** Notebook\
**Created:** [October 12, 2023, 5:30pm UTC](https://discourse.jupyter.org/t/internal-server-error-500-could-not-start-rstudio-in-time/21884 "2023-10-12T17:30:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![j-5chneider](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@j-5chneider](https://discourse.jupyter.org/u/j-5chneider)\
**Post date:** [October 12, 2023, 5:30pm UTC](https://discourse.jupyter.org/t/internal-server-error-500-could-not-start-rstudio-in-time/21884/1 "2023-10-12T17:30:22Z")

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Hi,

I encountered a problem when launching the binder from

> **[GitHub - j-5chneider/subcommunitiesOS](https://github.com/j-5chneider/subcommunitiesOS)**
>
> Contribute to j-5chneider/subcommunitiesOS development by creating an account on GitHub.

The problem is that I get an internal server error 500

 ![grafik](https://canada1.discourse-cdn.com/flex031/uploads/jupyter/original/2X/5/5cec97e999652fa6caef6b2782600d13b7daa80d.png)

Maybe this could be fixed if I use holepunch to recreate the runtime etc. But I am looking for a solution that allows me (and colleagues) to create long-term sustainable notebooks. Therefore I want to understand what went wrong with this one that is (at this point) 7 Months old.

Thanks! 🙂  
Jürgen

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**Author:** ![manics](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/manics/32/85_2.png) [@manics](https://discourse.jupyter.org/u/manics)\
**Post date:** [October 12, 2023, 7:11pm UTC](https://discourse.jupyter.org/t/internal-server-error-500-could-not-start-rstudio-in-time/21884/2 "2023-10-12T19:11:03Z")

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If you launch your container, then remove the `/rstudio` component you’ll reach the default JupyterLab interface where you can launch a terminal. The logs from the container are copied into a file `~/.jupyer-server-log.txt`:

```auto
rserver: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory
rserver: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory
rserver: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory
rserver: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory
rserver: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory
...

```

I don’t know what the root cause is though

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**Author:** ![fomightez](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.jupyter.org/fomightez/32/495_2.png) [@fomightez](https://discourse.jupyter.org/u/fomightez)\
**Post date:** [October 12, 2023, 8:06pm UTC](https://discourse.jupyter.org/t/internal-server-error-500-could-not-start-rstudio-in-time/21884/3 "2023-10-12T20:06:56Z")

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> [@j-5chneider](#):
>
> Therefore I want to understand what went wrong with this one that is (at this point) 7 Months old.

If I am understanding your post and you haven’t done anything & it was working 7 months ago, it probably isn’t anything you did.  
RStudio from launched sessions using `environmental.yml` as the configuration file stopped working, too, see [here and the rest of the thread below there](https://discourse.jupyter.org/t/r-conda-example-repo-isnt-working-any-more/21739/8).  
The root cause hasn’t been found but this adds another piece to the puzzle.

I had posted a workaround for the one with `environment.yml` to allow accessing the RStudio interface; however, your set-up does not match that and I don’t see a way to apply the trick in your case.